IntroductionThe British Deaf Association (BDA), as a registered charity (England and Wales (1031687) and Scotland (SC042409), is committed to protecting your privacy and takes the safeguarding of your personal information very seriously.
This policy describes how the British Deaf Association collects and uses personal information given directly or indirectly by people who visit our website or who use our services and applies to personal data that we may have collected from you via our website or by other means.
The BDA promises to keep safe and show proper consideration for any personal data you share with us. We aim to be clear when we collect any data from you and will not do anything with your data that you would not reasonably expect. This document describes what we will and will not do with your information.
Please be assured that we will not sell, rent or lease any personal information to any third parties and that you will not receive offers from other organisations as a result of giving your details to us.
If at any time you wish to stop or change how we communicate with you, or to update the information we hold, please do get in touch by emailing firstname.lastname@example.org or calling us on 0207 697 4140
Legitimate InterestsIf you receive a communication from us that mentions our legitimate interest, please be assured that you are still in control of how we use your personal information. Legitimate Interest is one of the lawful bases we can rely on to process your personal information and to contact you. When we use Legitimate Interest to contact you, we have to consider your privacy rights and whether these are more important than our legitimate interests. You can always stop or change how we use your personal information.
What personal information does the BDA collect?We collect personal information from you when you ask about our activities, order products and use services from us (publications, newsletters), use our services (advocacy, mentoring support etc), make a donation to us, fundraise on our behalf, or provide us with voluntary personal information.
The personal information we collect will depend on and be appropriate to the reason that you are engaging with us. It can include information such as your name, date of birth, email address, postal address, telephone number and credit/debit card details if making a payment.
To contact you with information that we believe will be most relevant to you, we may analyse the personal information you provide to us – for example, your postcode and history of donations and support.
We believe this analysis is necessary for our interests of raising donations to support the beneficiaries of the BDA, and that it will not invade your privacy. We believe this because:
- The personal information about you has been provided by you, or otherwise generated by your engagement with the BDA.
- We will have made you aware that we use your personal information in this way at the point you first provided your personal information to us.
When we collect personal information, we will always explain clearly what information we are collecting, why we are collecting it and how we will use it.
If you do not provide us with your personal information, we may not be able to provide you with any of our services.
How the BDA uses your informationThe BDA will use your personal information to:
- Administrate and thank you for your donations or to support your fundraising efforts, including the claim of Gift Aid on your donations (as requested by HMRC).
- Provide information that you have requested from us, and to sign-post you to any services that may be relevant.
- Record your involvement with us so that we can respond appropriately to requests.
- Keep you informed about the BDA’s news, campaigns, events and other ways that you can be involved with the BDA.
- To manage your marketing preferences
- Investigate and respond to complaints and queries
- For other purposes, but we will only do so if we have notified you and obtained your clear consent.
- To detect and reduce fraud and credit
How the BDA collects your informationThe BDA will collect information about you in the following ways:
- If you give us your information for any reason, such as making a donation, becoming a member or purchasing a product, we will ensure that you are given all the important information about how we will use and look after your information.
- If we receive your information from another source such as fundraising sites like JustGiving or from event organisers such as the London Marathon, these independent third parties should only do so when you have specified that you wish to support the BDA and with your clear consent. Please check their privacy policies when you provide your information to understand how they will process you data.
- We might also obtain your personal information through your use of social media sites such as Twitter or Facebook, depending on your settings or their privacy policies. It is recommended that you check these
Publicly available information:
- We might obtain information about individuals who are potentially interested in donating to charities such as BDA. In such cases, we may seek to find out more information about their interests and giving motivations through publicly available information such as LinkedIn, media coverage and data from Companies House. We will not retain publicly available data relating to potential donors without first informing you of this at the earliest opportunity
How the BDA shares your informationWe will not sell your details to any third parties, but we may sometimes share your information with our trusted service providers who are authorised to act on our behalf, our trading companies, and associated organisations who work on our behalf to provide information and services that you have specifically consented to or have requested.
We may need to disclose your details if required to the police, regulatory bodies or legal advisors.
We will only ever share your data in other circumstances if we have your explicit and informed consent.
How the BDA stores your dataAll personal information held by the BDA is kept secure using a variety of security technologies and organisational procedures to help protect your personal from unauthorised access, use or disclosure.
How long the BDA keeps your Personal InformationWe will only keep your personal information for a long as it is required for the purpose for which we collected it. This includes legal, accounting or reporting purposes (e.g. claiming Gift Aid from HMRC). We will review the data kept by us at regular intervals and delete records for which there is no clear or legitimate reason to retain.
Accessing, Updating and Controlling your Personal InformationYou have to right to request access to any information we hold about you by contacting us at the above address. If you wish to access this information, please write to the BDA Data Protection Officer at the address at the beginning of this document to let us know which information you would like. We cannot respond to requests by email as we will need you to send proof of your identity by post to the address above.
You have the right to object to the processing of your personal information, and to withdraw consent if that is the basis that we are relying on. If you are unhappy about with how we handle any requests you make, please in the first instance contact our Data Protection Officer using the details at the beginning of this document. If the BDA Data Protection Officer is unable to address your concern, you can register a complaint with the Information Commissioner’s Office by phoning 0303 123 1113 or via their Live Chat facility.
This policy was last updated May 2018.